Prescriptions

Ordering repeat prescriptions

If your long-term medication has been approved on a repeat prescription you can place orders in a number of ways: PLEASE NOTE we recommend online ordering as the easiest and quickest way to order your repeat medication, leaving the phone lines free for other queries.

There are five ways to order your repeat prescription:

Online (through the NHS App Patient Access)
To register for this service, you will need to attend the surgery with some photo ID (driving licence, passport etc). You will be given access details at the time of your visit. Please then register within 2 weeks.

Local Pharmacy
Ask you nominated pharmacy to request your medication for you.

In person
Repeat prescription requests can be left with the reception staff, or in the box at the entrance to the surgery during surgery opening times. Please clearly mark the items required.

Website
Complete the prescription form on the website, by clicking here.

Email the Practice  nencicb-styn.glenprescriptions@nhs.net

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.