Repeat Prescriptions

If your long-term medication has been approved on a repeat prescription you can place orders in a number of ways:  PLEASE NOTE we recommend online ordering as the easiest and quickest way to order your repeat medication, leaving the phone lines free for other queries.

Online: Patient Access Account Login
You can request your prescription through your Patient Access account.

In person
Drop your repeat slip in to reception. Please clearly mark the items required.

Telephone: (0191) 496 3771
This is a 24 hour answering service, please ensure you give two or more identifiers (name, DOB, address etc.) in your message along with details of the items you require.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.

Any problems please telephone the surgery.

Government have announced we are moving into the delay phase of #COVID19. This means, if you have a new cough OR a high temperature (37.8 degrees or higher), but generally feel well, you do not need to contact anybody. You do need to self isolate for 7 days.

We expect the NHS to be exceptionally busy in the coming days and weeks. If you have serious symptoms that you cannot manage at home or persist longer than 7 days, please go to NHS 111 online, or call 111 if you cannot go online.

For the most up-to-date information, please visit