We always try to provide the best services possible, but there may be times when you feel this has not happened. It is not appropriate to bring a complaint to a surgery medical appointment. If you are unhappy about what we have said or done, let us know either in writing or, if you prefer, by speaking to the Practice Manager, Mrs Lynn Crutwell.

All complaints will be dealt with through our Practice Complaints System, please see our Practice Complaints Procedures below.

Comments Complaints & Suggestions

Government have announced we are moving into the delay phase of #COVID19. This means, if you have a new cough OR a high temperature (37.8 degrees or higher), but generally feel well, you do not need to contact anybody. You do need to self isolate for 7 days.

We expect the NHS to be exceptionally busy in the coming days and weeks. If you have serious symptoms that you cannot manage at home or persist longer than 7 days, please go to NHS 111 online, or call 111 if you cannot go online.

For the most up-to-date information, please visit