111 (Telephone)
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained advisor, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
111 online can tell you:
- where to get help for your symptoms, if you’re not sure what to do
- how to find general health information and advice
- where to get an emergency supply of your prescribed medicine
- how to get a repeat prescription
What to do when your GP Practice is closed:
If you need medical help fast but it’s not an emergency call 111
If its a life-threatening emergency call 999
When to call 111?
You think you need to go to A&E or another NHS Urgent Care Service
Your GP Surgery is closed and you need healthcare advice
You dont know who to call for medical help
When to call 999?
Major accident or trauma
Severe breathlessness
Severe bleeding
Loss of consciousness
Severe chest pain
